top of page

Terms & Conditions

1. Private Sessions

A. SESSION

Duration of 50 minutes.

Pre-booking is required within the schedule availability.

B. DELAYS

Up to 15 minutes of delay are accepted for 30-minute classes and up to 30 minutes for 1-hour individual or double sessions. After this, the session will be charged and considered completed, and the client will lose the right to their session, making room for another client in the schedule.

Delays at the start of the session do not imply a change in the end time of the sessions.

C. CANCELLATIONS/REFUNDS

Payments can be cancelled within 7 days if the client has not made any appointments within this period. If an appointment is made, it can be cancelled 24 hours in advance. After this period, the session will be charged and considered completed. In the event of a no-show notice within a minimum period of 24 hours, provided that the session is not attended, the client loses the right to the session.

2. Group Sessions

A. SESSION

Group classes have fixed times:

Mondays and Wednesdays at 6:30 p.m. (EST: Toronto time)

Tuesdays and Thursdays at 1:00 pm.m (EST: Toronto time)

Saturdays at 10:00 a.m. (EST: Toronto time)

Duration: 30 min

Students who enroll monthly have the right to participate at any of the times without prior notice.

B. DELAYS

In group classes, delays are tolerated at any time.

Delays in the start of group classes do not imply a change in the sessions' end time.

C. CANCELLATIONS/REFUNDS

Payments can be cancelled/refunded within 15 days, regardless of whether the client has attended the sessions or not. After this period, the monthly fee will be charged and considered paid.

Cancellation and Refund of Online Courses

 

The terms and conditions may differ in cases of online course purchases.

bottom of page